
James highlighted confusion around QR codes, Deposit Return Schemes (DRS) policies, and generic or misleading recycling claims to illustrate that the industry has a tendency to make things complex when what consumers really want is clarity. Technical proof points have to be presented in context and communicated effectively to appeal to modern consumers.
For example, James discussed the gap between recycling data and public-facing recycling claims. Campaigns that count individual plastic items rather than weighing them are unhelpful, because they can count a crisp packet and a plastic bottle equally, even though they represent very different amounts of material. Communications need a consistently clear approach when making claims and applying data.

At kp, this point in particular resonates very clearly. Communicating the data and credentials of innovations like kp Tray2Tray®, which supports closed-loop recycling of PET trays back into trays, requires precision and honesty, rather than marketing buzzwords. The industry earns trust by being specific, verifiable, and consistent.

Preparing customers for this regulatory environment is core to our proposition at kp. Our SmartCycle® technology enables the production of packaging with verifiable post-consumer recycled content, while kp Tray2Tray® provides a proven, commercially viable closed-loop model. These are not future plans or concepts; these platforms are operational today.

